Admin Support Assistant Role

Job Summary 


The Support Assistant will provide comprehensive and coordinated operational support to the HR and Admin Office across human resources, administration, procurement, and IT functions.
The role requires high attention to detail, strong organizational skills, and the ability to support cross-functional tasks that ensure the efficient and compliant operation of office systems and processes.


Key Responsibilities


Provide day-to-day administrative support across HR, Admin, IT, and Procurement activities.
Assist in processing documentation such as leave tracking, recruitment files, onboarding materials, and training coordination.
Support logistics for staff meetings, trainings, interviews, and other office events.
Liaise with service providers and vendors under the direction of the HR & Admin Manager for follow-up on deliveries, repairs, or services.
Support the setup, maintenance, and troubleshooting of office IT equipment in coordination with the IT team.
Help maintain asset and inventory records, including office supplies, IT equipment, and procurement documentation.
Assist in raising purchase requests, collecting quotations, and preparing supporting documentation in line with procurement procedures.
Maintain digital and physical filing systems, ensuring confidentiality and easy retrieval of documents.
Monitor office needs (stationery, equipment, maintenance) and promptly report or follow up on required actions.
Ensure compliance with organizational policies and procedures in all support tasks.


Qualifications & Experience


Bachelor's Degree in Business Administration, HR Management, Public Administration, Computer Science, or a related field.
1 to 2 years of relevant experience in an administrative or support role.
Experience working in NGO field
Familiarity with office operations, basic HR, admin and procurement processes.
Computer literacy with proficiency in MS Office (Word, Excel, power point); basic IT troubleshooting knowledge is an added advantage.
Good written and verbal communication skills.
Basic understanding of HR, procurement, or IT processes is an added advantage.


Key Competencies:


Strong organizational and multitasking abilities.
High level of integrity and ability to maintain confidentiality.
Excellent communication and interpersonal skills.
Ability to take initiative and complete tasks with minimal supervision.
Attention to detail and a proactive approach to problem-solving.
Can work under pressure
Proactive and willing to learn.