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LawPavilion Business Solutions is the No1 African Provider of LegalTech and Artificial Intelligence solutions. Boasting of an impressive suite of products for Legal Practitioners, Judges, Academics and Students. LawPavilion uses IT to improve how the law is practised in Nigeria and Africa at large. We are recruiting to fill the position below:
Job Title: Client Account Manager
Locations: Ekiti and Ondo
Job type: Full-time About the Role
We are looking for an Account Manager to manage and grow relationships with our existing clients across Ekiti / Ondo, driving retention, renewals, and revenue expansion across an assigned portfolio of accounts. This role owns a defined set of client accounts, keeps clients engaged and renewing, and grows revenue through cross-selling and upselling. This role is a strong fit for someone target-driven, relationship-focused, and comfortable owning commercial outcomes across a portfolio of accounts.
Manage and grow a portfolio of existing client accounts across Ekiti/Ondo Drive client retention and ensure timely contract renewals across the assigned portfolio Identify and execute cross-selling and upselling opportunities to grow revenue from existing accounts Maintain regular, proactive engagement with clients through calls, visits, and follow-ups Track account activity, renewals, and opportunities using CRM or other digital tools Meet or exceed assigned revenue and retention targets Address client concerns promptly and escalate product or service issues appropriately Maintain accurate, up-to-date records of client interactions and account status Collaborate with internal teams to ensure client needs are understood and met
Qualifications & Experience
A Bachelor's Degree in any discipline with 2 to 4 years of relevant experience in Client Account Management, Relationship Management, Customer Success, or Sales Familiarity with CRM tools Based in Ekiti or Ondo State or their environs
You have 2 to 4 years of relevant experience in Client Account Management, Relationship Management, Customer Success, or Sales You have strong relationship management and communication skills You have experience in customer retention and renewals You have a proven ability to grow existing revenue through cross-selling and upselling You have strong customer engagement, follow-up, and client account management skills You have good computer literacy and are familiar with CRM or other digital tools You have a target-driven mindset and the ability to manage and grow assigned accounts You are based in Ekiti or Ondo State or their environs
Not Specified. How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: [Email hidden - Login to reveal] using the Job Title as the subject of the email.
Note: Only shortlisted candidates are contacted.
Monthly based
Ekiti or Ondo State or their environs
Ekiti or Ondo State or their environs
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