Country Manager

Role Overview


The Country Manager, Nigeria position is part of our Sub-Saharan Africa (SSA) rides division. Working alongside the General Manager SSA, this role will spearhead Uber's expansion and success in Nigeria.
This hands-on position requires a blend of customer focus, data-driven analysis, critical thinking, and strong execution abilities.
You'll need to think innovatively to continuously enhance Uber's value proposition for our users (riders & drivers) and optimize their experience with the Uber app in Nigeria.
As the local market leader, you'll manage both the implementation of our global and regional initiatives, and drive your own local growth and improvement projects.
You'll establish the vision and strategy for the markets in collaboration with the SSA leadership team and translate strategy into tactics across all business aspects.


Key Duties

What You'll Do:


Take ownership of the Nigeria market and drive Business Growth and Development
Partner Management: Oversee relationships with our key partners in Nigeria and collaboratively develop and execute the vision, strategy, and daily tactics for driver partner acquisition and engagement through data-centric analytics, innovative campaigns, and partnership programs
Rider acquisition and engagement: Develop and lead strategies for acquiring new riders and engaging existing ones, expanding use cases for Uber
Develop and manage partnerships: Establish and maintain strategic partnerships and relationships in the market through compelling value propositions and mutually beneficial collaborations
Project management: Strategically lead multiple regional projects and take responsibility for communicating progress, success, and challenges to senior stakeholders
Cross-functional collaboration: Work closely with local, regional, and global teams including policy, communications, product, marketing, legal, and customer support


Qualifications

What You'll Need:


Minimum 7 years of experience in a technology, consulting, or other fast-paced operational environment
Communication skills: Utilize interpersonal skills and situational awareness to effectively convey information to diverse audiences
Project management skills: Demonstrate a proven understanding of project management fundamentals and ability to deliver projects end-to-end
Analytical skills: Independently extract and combine data from various sources to uncover root causes and generate actionable insights (preferably skilled in SQL, data analytics, and visualization)


Preferred Qualifications:


Business Acumen: Understand how our business operates, generates revenue, and maintains profitable growth, both now and in the future
Planning and Organization: Establish and maintain processes and tools to appropriately structure and track tasks and projects
Problem Solving: Efficiently resolve issues involving people, things, and processes using logic and common sense
Partner Management: Invest time in building beneficial relationships; earn trust within the organization through strong situational awareness and reliability
Teamwork: Demonstrate optimism, respect for others, and work well in a team environment
Willingness and ability to travel, primarily within Nigeria, Ghana & Côte d'Ivoire