Fleet Support Officer Lagos Island

Best Practices Limited is a Fleet Management Support Services Company with core competencies in Fleet Solutions, Skills Improvement Fleet Management Training and Fleet Consulting Services. Using a wide range of Fleet Manager Software-As-A-Service and Digital Electronic Speed Limiting Device, we provide cutting edge solutions that enhance effective fleet business operations, safety, efficiency, costs reduction and improved customer value delivery We are  recruiting to fill the position below:

 Job Title: Fleet Support Officer

Location: Lagos Island, Lagos Job Summary

We are looking for a Fleet Support Officer to join our team and support the effective monitoring and management of our fleet operations. The successful candidate will be responsible for real-time truck tracking, journey monitoring, driver support, safety compliance, reporting, and timely escalation of operational issues to ensure efficient deliveries and smooth fleet operations.

Monitor and track assigned trucks daily and provide regular updates on trip positions and journey status. Prepare and reconcile fleet visibility, OTD (On-Time Delivery) and journey reports to ensure data accuracy. Follow up on delayed trips, diversions, HBD-related issues and other operational exceptions. Escalate GPS and tracking device issues for prompt troubleshooting and resolution. Liaise with customers, taskforce vendors and relevant stakeholders to resolve operational issues. Reconcile truck diversions, AGO retrievals and approval requests. Confirm offloaded quantities and caked cement records using POD documentation. Send POD waybills and codes for trip closure. Conduct daily confirmation of delivery officers against assigned trucks. Support drivers by resolving operational concerns and conflicts as required. Monitor and escalate safety violations, including overspeeding and Blue Key alerts, in real time. Support incident investigations and Root Cause Analysis (RCA) documentation. Liaise with maintenance teams regarding inbound truck issues. Allocate trucks for approved PKS and LH raw material backhaul operations. Perform other fleet-related duties as assigned by the Fleet Support Supervisor/Manager.

Bachelor's degree or HND in Transport Management, Logistics, Business Administration, Supply Chain Management or a related field. Previous experience in fleet operations, logistics, transport management or a related role is an advantage. Good knowledge of fleet tracking and journey management systems. Strong monitoring, reporting and data reconciliation skills. Good communication and problem-solving abilities. Ability to work under pressure and respond quickly to operational issues. Good knowledge of Microsoft Excel and other relevant computer applications. Ability to work effectively with drivers, customers, vendors and internal teams.

30th October, 2026. How to Apply

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