Group Head, Payment Services Lagos

Hope Payment Service Bank Limited (Hope PSBank) is Nigeria’s premier Digital-first Bank. Incorporated in September 2019, Hope PSBank leverages digital technologies to deliver inclusive financial services. We are recruiting to fill the position below:

Job Title: Group Head, Payment Services

Locations: Lagos Job Purpose

To grow and acquire merchant base and grow transaction counts and volume from time to time. Responsible for managing partnership and relationship with billers among others. Manage online sales strategies and the various platforms used to conduct digital sales and increase market share from time to time. To manage, establish and maintain positive customer relationships, plan and deliver effective marketing strategies and monitor the progress of new and existing products to ensure growth and profitability of the company. Sell Solutions to Govt’s and Govt parastatals that will lead to customer onboarding and growth in transactions. 

Acquire and Manage Billers/Merchant On-boarding process.  Identify and sign new partnerships. Win new businesses from clients and manage relationship with clients to grow the existing business Prompt deployment and proper maintenance of POS Terminals/Telephone POS and preparing monthly report showing the various income lines which is presented to management.

E-Commerce: 

Develop and manage strategies to/and Acquire Merchants for the Banks e-commerce platforms and solutions Develop innovative solutions and products tailored to specific needs of the markets Manage existing relationship with clients to increase the share of wallets of the clients. Carry out strategic online marketing plans of the bank Manage the overall user experience including site navigation, content development and promotional campaigns Create engaging content for a variety of mediums including web, social media and more Ensuring an appropriate design, programming, and testing of the bank’s online based activities. Analysis of the e-commerce related performance. Devising strategies that harness sales-related insights, prevailing standards, and novel developments to encourage sales in our online store. Creating frameworks that transform our social media sites into highly profitable platforms. Analyzing traffic to inform website maintenance and the effectiveness of Hope marketplace.

Develop and manage strategies to Acquire Government and Government Parastatals for revenue collections and disbursements Develop and manage strategies that will lead to on-boarding of customer accounts through Government disbursements and drive the accounts for transactions. 

Minimum of first degree is required while Master’s degree and professional qualification or accreditation is desirable

Good knowledge of MS Office. Ability to develop and execute payment services strategies. Ability to identify and mitigate risks associated with payment services Analytical Skills/ Initiative/Creative Results-oriented/self-motivated Ability to multitask and detail oriented Ability to identify and implement business projects Excellent presentation and communication (verbal and written) skills

Minimum of 15 years post-graduation experience in Banking, Mobile Money, Aggregators, Telcos, FMCG, Micro Finance, Banking/Financial Services sectors.

27th October, 2026. How to Apply

Interested and qualified candidates should forward their CV to: [Email hidden - Login to reveal] using the Job Title as the subject of the email.