Head of Project Management Office

Job Description


Identify, define and implement the PMO strategy whilst aligning it with the organisational goals and objectives.
Lead the development and roll out of project management standards and tools.
Track, monitor and control all stages of the project lifecycle, overseeing the portfolio of projects to ensure consistent quality and strategic alignment with organizational goals.
Ensure all projects adhere to the defined governance, risk and compliance set up by the regulatory bodies.
Monitor project performance and report regularly to management of the organisation.
Act as the main liaison with key stakeholders, project teams and management, provide updates on project status and support business units in identifying and initiating new projects.
Recruit, mentor and manage PMO staff.
Coordinate User Acceptance Test (UAT), System Integration Test (SIT) and Training.
Identify, track and document changes to project scope, identify potential crises, and devise contingency plans and update, prepare, forecast and distribute project status reports to stakeholders.
Review issues and problems in relation to projects, deal with vendors and administer contracts and identify project risks, as well as recommend actions to mitigate risks.
Responsible for gathering, compiling and distributing information to designated parties regarding assigned Project deliverables.
Benchmark PMO practices with industry standards and recommend best practices.
Ensure all assigned project(s) conform to ntel Project Management Governance standards.
Perform additional assignments and responsibilities as requested by line manager/supervisor.


Requirements

Education / Certification:


Bachelor’s degree in Business Administration, Engineering, Computer Science or any related field.
Master’s degree or MBA is an advantage
Professional Certification in Project Management is required
Professional certification such as PMP, PRINCE2, or PgMP


Experience:


Minimum of 8-10 years of experience in project management with at least 3 years in a senior leadership role within a PMO.
Proven experience managing large-scale or cross-functional projects or programs.
Minimum of 5 years’ experience in a Telecommunication environment or related industry.
Experience of facilitating project coordination and managing expectations across internal, 3rd party and/or client teams according to project requirements and work streams from kick off to deployment
Demonstrated track record of accomplishments including successful launches of products, services, policies or national initiatives.


Skills:


Excellent communication skills and stakeholder management skills.
Demonstrated willingness to be flexible and adaptable to changing priorities
Strong leadership and people management skills
High level of time management skills and organizational skills
Sound judgement and initiative
Microsoft Office Suite
Knowledge of Project management tools and software
Strategic thinking
Negotiation skills
Conflict Resolution.
Fluent in English


Knowledge:


Applied knowledge of Project Management Methodology
Knowledge of Business Analysis, certification is a plus
Knowledge of Business Process Management is a plus
Business acumen


Behavioural Competencies:


Leadership and influence
Decision making
Change Agility
Integrity
Attention to detail
Ethical judgment



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