Eko Maintenance Limited is a rapidly growing Facility Management Company that specializes in the maintenance of high-rise building facilities with an office located in Victoria Island, Lagos.
We are recruiting to fill the position below:
Job Title: IT Support Officer
Locations: Abuja (FCT), Kaduna and Lagos
Employment Type: Full-time
Department: Information Technology
Reports To: IT Manager
Job Summary
The IT Support Officer is responsible for providing technical support to users, maintaining computer systems and networks, troubleshooting hardware and software issues, and ensuring the smooth operation of IT services across the organization.
Key ResponsibilitiesProvide first-line technical support to employees.
Install, configure, and maintain computers, printers, and other IT equipment.
Troubleshoot hardware, software, network, and system issues.
Set up user accounts, email accounts, and access permissions.
Monitor and maintain IT infrastructure and security measures.
Respond to helpdesk requests and resolve issues within agreed timelines.
Support onboarding activities by preparing laptops, user accounts, and required IT equipment for new employees.
Maintain accurate records of IT assets and support activities.
Assist with software updates, backups, and system upgrades.
Escalate complex technical issues to higher-level support when necessary.
RequirementsBachelor's Degree or HND in Computer Science, Information Technology, or a related field.
1-3 years of IT support experience.
Knowledge of Windows operating systems, Microsoft 365, networking, and hardware troubleshooting.
Familiarity with Active Directory and user account administration.
Strong problem-solving and communication skills.
Ability to work independently and as part of a team.
Key Competencies:Technical troubleshooting
Customer service orientation
Attention to detail
Time management
Communication skills
Teamwork
Preferred Certifications:CompTIA A+
Microsoft Certified: Modern Desktop Administrator Associate
ITIL Foundation (optional)
Application Closing DateNot Specified.
How to Apply
Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using the Job Title as the subject of the email.
How To Apply
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
