Ascentech Services Limited is a human resources solutions company dedicated to helping businesses build stronger teams and manage people functions more effectively. Established in Nigeria in 2013, we have supported organizations for years with high-quality, practical HR services designed to meet real business needs; adapting to evolving workforce demands and enabling long-term growth. With a strong presence in Lagos and Ibadan, and an expanding footprint through Ascentforce in India, we deliver a broader, more connected approach to recruitment, outsourcing, training, and ongoing HR support. Ascentech brings expertise across borders, backed by over 13 years of dedicated experience in delivering practical HR and recruitment solutions.
We are recruiting to fill the position below:
Job Title: Order Processing and Fulfillment Officer (Female)
Location: Victoria Island, Lagos
Employment Type: Full-time
Job Summary
We are seeking a detail-oriented and organized Fulfilment Officer to manage the end-to-end fulfilment process, from receiving and processing customer orders to picking, packing, dispatching, and ensuring timely delivery.
The ideal candidate should be customer-focused, organized, and able to work effectively in a fast-paced environment.
Key ResponsibilitiesReceive, process, and verify customer orders accurately.
Pick and pack products according to customer orders and company standards.
Coordinate with riders, dispatch companies, and logistics partners to ensure timely deliveries.
Track orders and follow up on pending or delayed deliveries.
Maintain accurate records of fulfilled, pending, cancelled, and returned orders.
Monitor stock levels and report low-stock or out-of-stock items.
Handle customer inquiries regarding orders, deliveries, exchanges, and returns.
Inspect returned products and ensure proper documentation of returns.
Ensure the fulfilment area is clean, organized, and properly maintained.
Work closely with the sales, inventory, and customer service teams to resolve order-related issues.
RequirementsPrevious experience in order fulfilment, e-commerce, logistics, retail, or a similar role is an advantage.
Good organizational and time-management skills.
Strong attention to detail and accuracy.
Good verbal and written communication skills.
Basic computer skills and ability to work with order/inventory systems.
Ability to work independently and as part of a team.
SalaryN150,000 - N200,000 monthly.
Application Closing Date
23rd September, 2026.
How to Apply
Interested and qualified candidates should send their CV to [Email hidden - Login to reveal] using "FULFILMENT OFFICER" as the subject of the email.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
