Product Manager

KEY RESPONSIBILITIES

Design Strategy:


Define the overall strategy, design and roadmap for our digital products and services in alignment with the business goals and user needs.


Product Strategy Development:


Conduct market research, competitor analysis, and customer insights to identify opportunities and define product strategies that aligns with business objectives.


Cross-Functional Collaboration:


Collaborate closely with other departments (Sales, Commercial, Marketing, Customer support and Technical) to align design initiatives with product goals, technical feasibility, and business objectives.


Cross-Sectorial Partnership:


Collaborate with strategic partners to co-create and integrate value-added products and services into our offerings, leveraging the partner capabilities, content, or technology to enhance the overall customer experience.


Regulatory Compliance and Partner Management:


Stay abreast of regulatory requirements and industry standards related to telecommunications products and services, ensuring compliance in product development and operations.


Requirements


5+ years of experience in product design, UX/UI design, or a related design role, with a proven track record of leading design initiatives and delivering successful digital products/services.
Strong understanding of mobile telecommunications (especially MVNO) market segment and industry trends.
Excellent communication and interpersonal skills, with the ability to effectively articulate design concepts, influence stakeholders, and build consensus across other sectors.


Tools and Technologies:


Jira, Asana, Trello
Mobile App analytics (Firebase Analytics, Flurry, Localytics)
Product Management software (e.g. Aha!, Productboard, Trello)
Network performance monitoring tools (e.g SolarWinds, Nagios, PRTG Network Monitor)