Role Overview
We are seeking a highly driven Product Manager – Payment to lead the design, development, and management of Kalabash’s payment products and platforms. This role is central to building world-class payment experiences across multiple channels (online, in-app, POS, and APIs) while ensuring reliability, security, and scalability. The ideal candidate will bring expertise in payment systems, customer experience, and product innovation to help drive Kalabash’s growth.
Key Responsibilities
Own the product lifecycle for payment solutions—from ideation, business case development, and execution to scaling and continuous enhancement.
Define the product vision, strategy, and roadmap aligned with customer needs, market opportunities, and business priorities.
Partner with engineering, design, compliance, and operations teams to deliver secure, scalable, and user-friendly payment solutions.
Manage integrations with payment processors, gateways, banks, and third-party providers.
Track key product metrics (adoption, transaction success rates, revenue, customer satisfaction) and implement data-driven improvements.
Ensure compliance with payment regulations, KYC/AML requirements, and data security standards.
Stay ahead of industry trends including digital wallets, mobile payments, APIs, and cross-border payment innovations.
Advocate for customer experience, ensuring payment solutions are intuitive, seamless, and reliable.
Qualifications & Requirements
Bachelor’s degree in Business, Finance, Technology, or a related discipline; MBA or advanced certification is a plus.
4+ years of product management experience within fintech, payments, or banking (payment product experience required).
Strong knowledge of payment platforms, transaction processing, settlement, reconciliation, and APIs.
Experience with digital payments, wallets, gateways, and integrations.
Excellent analytical, communication, and cross-functional leadership skills.
Proven record of successfully launching and scaling payment products.
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