Program Manager, Talent Strategy & Capacity Building

Primary Duties

YOUR RESPONSIBILITIES


Spearhead the creation of Hugo's talent capability index, identifying workforce strengths and weaknesses across internal and external talent pools, while aligning findings with organizational needs.
Analyze industry trends and internal metrics to identify skill gaps early and develop proactive strategies for workforce development and staffing preparedness.
Create and validate impactful assessments to measure cognitive abilities, academic proficiency, and operational readiness, collaborating with subject matter experts to ensure relevance and accuracy.
Assist in the development of scalable training initiatives, working in tandem with Product and Academy teams to transform insights into targeted learning programs.
Manage assessment cycles and engagement initiatives, overseeing internal and external evaluations in collaboration with AI Operations and Delivery teams, ensuring maximum participation with minimal disruption


Essential Qualifications/Experience

REQUIRED QUALIFICATIONS


Strategic Mindset: Exceptional strategic planning and innovative problem-solving abilities, capable of developing new systems and processes from scratch.
Analytical Prowess: Adept at handling unstructured data and large information volumes, able to navigate complexity and generate valuable insights.
Flexibility: Thrives in rapidly changing, ambiguous environments; capable of operating without clear guidelines while still delivering structure and progress.
Innovative Execution: Ability to conceptualize and prototype rapidly; skilled at identifying capability gaps and devising practical, scalable solutions.
Communication Skills: Superior verbal and written communication abilities, capable of articulating ideas and influencing stakeholders across various departments.
Results-Oriented: Demonstrated capacity to transform ambiguous problems into structured outputs, utilizing data and qualitative inputs to drive decision-making.


Desired Background


Minimum 4 years of experience in program management, workforce strategy, or related fields, with a significant portion in leadership roles.
Demonstrated success in managing large-scale initiatives
Previous experience or exposure to assessment design, learning and development (L&D), organizational development (OD) or psychology, competency modeling, workforce capability frameworks, people analytics and/or HR consulting is highly advantageous.
Proven track record in managing extensive, cross-functional projects.