Project & Billing Coordinator

Overview


Control Risks is a specialized risk consultancy that assists in creating secure, compliant, and resilient organizations in an era of ever-changing risk.
Operating across disciplines, technologies, and geographies, our work is founded on the belief that taking risks is essential to our clients' success.
We go beyond problem-solving to provide our clients with the insight and intelligence they need to seize opportunities and grow.
From the boardroom to the most remote location, we have developed an unparalleled ability to bring order to chaos and reassurance to anxiety.


Position Purpose:


As a member of the EMEA Project Operations team, this fast-paced, hands-on role involves providing operational and administrative support to Project Managers and business delivery teams.
You will be responsible for all aspects of business administration and invoicing throughout the lifecycle of client consultancy projects, from initial setup through to and including client invoicing.


Duties & Responsibilities


Sort and respond to requests in the team inbox
Set up projects within Microsoft Dynamics 365.
Verify and validate project data and documentation, resolving inaccuracies or missing information.
Manage and complete regular project lifecycle and administration tasks.
Conduct regular client invoicing throughout the month.
Submit invoices to client invoicing portals.
Investigate and resolve invoice queries and issue credit notes.
Foster internal stakeholder relationships to ensure efficient exchange of project data information.
Oversee WIP reports to prepare and support stakeholder discussions
Participate in and contribute to stakeholder meetings on project status and delivery timelines to facilitate timely invoicing, ensuring accurate commentary is recorded on project trackers.
Serve as a point of contact for project administration and provide ad-hoc support to project managers and internal delivery teams.
Participate in client onboarding procedures & liaise with client's administrative teams, validating client documentation to support invoicing
Work with internal teams, including Finance and Business Operations, to ensure prompt resolution of project-related or invoice queries.
Support and contribute to project reporting.


Qualifications

Knowledge and experience:


Relevant experience in a similar project coordination role.
Self-starter with a proactive approach to workload.
Ability to work independently with a passion for learning.
Strong organizational and administrative skills.
Confident communicator, both verbally and in writing, with various stakeholders
Client-focused with the ability to efficiently resolve queries.
Capability to handle multiple priorities with a structured approach.
Demonstrate a high degree of professionalism and resilience.
Proficiency with Microsoft Suite, including MS Dynamics 365 or similar ERP systems, preferred.
Excellent level of accuracy and attention to detail.
Career Framework level - Band F.


Benefits


Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
We operate a discretionary global bonus scheme that incentivizes and rewards individuals based on company and individual performance.
Control Risks supports hybrid working arrangements, where possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.