TeamAce Limited - Our client, a reputable organization in the Travel & Tourism sector, is recruiting to fill the position below: Recruitmentsoftware
Job Title: Reservations & Ticketing Officer
Location: Lagos Island, Lagos
Employment Type: Full-time
Job Summary
As the Reservations & Ticketing Officer, you will be responsible for managing flight reservations, ticket issuance, and customer inquiries while ensuring compliance with airline fare rules and IATA regulations to deliver exceptional customer service.
ResponsibilitiesProcess flight reservations, ticket issuance, reissuance, and refunds in line with customer requests and airline policies
Provide customers with accurate fare quotations, itinerary details, and information on fare rules and restrictions
Monitor ticketing time limits, BSPlink refunds, and ensure compliance with IATA regulations
Prepare daily, weekly, and monthly sales and activity reports for management and corporate clients
Supervise reservation and ticketing activities to ensure high service standards and customer satisfaction.
RequirementsBachelor’s Degree or HND in any relevant field
2–4 years experience in reservations and ticketing within the travel industry
Strong knowledge of GDS systems (Amadeus, Galileo, or Sabre) and IATA regulations
Excellent customer service, communication, and problem-solving skills
Ability to work under pressure and manage multiple tasks effectively.
SalaryN200,000 - N250,000 monthly.
Application Closing Date
17th September, 2026.
How to Apply
Interested and qualified candidates should:Click Apply Now button to apply
