Rug Operations Officer Lekki Lagos

TeamAce Limited - Our client, a reputable organization in the Cleaning & Restoration Services sector, is  recruiting to fill the position below:  Job Title: Rug Operations Officer

Location: Lekki Lagos,

Employment Type: Full-time Job Summary

As the Rug Operations Officer, you will oversee the end-to-end rug service process, coordinating collection, processing, quality control, client communication, documentation, and delivery while ensuring rugs are handled safely and service timelines are met.

Coordinate rug pickups and deliveries, ensuring rugs are properly packaged, secured, transported, and documented for condition at collection and delivery Manage the end-to-end rug service process by coordinating with the cleaning/production team, monitoring processing according to rug material and condition, tracking turnaround times, and escalating delays Conduct quality checks before delivery, inspecting rugs for cleanliness, stains, odour, moisture, damage, finishing, and overall presentation Handle client emails and enquiries, communicate pickup/delivery schedules and job updates, manage complaints, and coordinate effectively with clients and internal teams Maintain accurate records and reports covering rugs received, processed, delivered, and pending, including customer details, rug descriptions, condition, processing status, complaints, damages, and delivery dates; ensure proper rug storage and handling throughout the process.

Minimum of an OND, HND, Bachelor's Degree, or equivalent qualification Must be able to drive and possess a valid driver's licence Experience in operations, logistics, customer service, cleaning services, laundry, hospitality, facilities management, or related fields is an advantage Strong written and verbal communication, email correspondence, customer service, organizational, administrative, and problem-solving skills Proficiency in basic computer applications, email, WhatsApp, Microsoft Office/Google Workspace, with strong attention to detail and ability to maintain accurate records.

N170,000 Monthly. Application Closing Date

26th September, 2026. How to Apply

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