Sales Representative – Yaba Area

Nature Smoke House, Importers and wholesalers of premium smoking tools, is recruiting to fill the position below:

Job Title: Sales Representative

Location: Yaba, Lagos
Employment Type: Full-time

Role Summary

• We are seeking a dedicated and enthusiastic Sales Representative to join our team.
• As a Sales Representative, you will play a key role in ensuring our customers have a seamless and enjoyable experience. You will assist customers with their inquiries, resolve any issues, and support our partners.
• This is a fantastic opportunity for anyone who is passionate about sales and customer service to join a dynamic and growing company in the retail industry.
• Candidates must reside and have proximity to the Yaba environs.
• Interchanging Saturday shifts. Two candidates are needed for the job, one Male and one Female.

Responsibilities

• Assist customers with their inquiries through various channels, including phone, email, and live chat
• Resolve customer issues promptly and efficiently, ensuring a high level of customer satisfaction
• Provide support to our partners, ensuring they have all the information and resources they need
• Manage customer orders and coordinate with partners to ensure timely delivery
• Maintain accurate and up-to-date customer records and order information
• Collaborate with other team members to continuously improve customer service processes and procedures
• Take ownership of customer issues and follow through to resolution, escalating when necessary

Requirements

• BSc Degree or equivalent
• Previous customer service experience, preferably in the retail or hospitality industry
• Excellent communication skills, both written and verbal
• Strong problem-solving and decision-making abilities
• Ability to work in a fast-paced and dynamic environment
• Proficiency in computer applications, including Microsoft Office and customer service software
• Attention to detail and ability to prioritize tasks efficiently
• Ability to work well independently and as part of a team.

Benefits

• Competitive pay
• Paid time off
• Great work ambiance
• Amazing colleagues
• TGIF moments
• Multicultural environment
• Employee Recognition & Rewards.

Application Closing Date
11th October, 2025.

How to Apply
Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using the job title as the subject of the mail.