Blue Coral Healthcare Services (BCHS) is a diagnostic center with integrated Clinical Services, located at Kengraphics Building, No. 1 Ajiran Road, (Agungi- Bus-stop) Off Lekki-Epe Expressway, Lekki, Lagos State. BCHS is conceived to identify Diagnostics and Clinical needs through innovative diagnostic medical practices which includes Imaging, Pathology, specialty clinics (Eye, Dental, Physiotherapy, Endoscopy and Dialysis), as well as other tailored packages.
We are recruiting to fill the position below:
Job Title: Customer Service / Front Desk Officer
Location: Agungi Lekki, Lagos
Employment Type: Full-time
Reports to: Medical Doctor
Summary
The main functions of the post involve the transportation of patients and supplies within the Hospital and any other duties appropriate to the grade, which may be assigned from time to time.
Essential Function of the job
Deal with customer/staff/patient enquires and questions in a courteous, effective and efficient manner
Collect & dispose of hospital refuse, clinical waste & laundry in line with Hospital policy.
Collection and transportation of X-rays, reports, medical records, specimens etc. as required.
Collection/transportation of supplies/equipment within the Hospital.
Assist in the lifting, mobilizing, and transportation of patients as per diagnostic centre policy & health and safety guidelines.
Collection and delivery of Hospital post.
Changing and movement of medical equipment.
Carry out cleaning duties in designated areas as required in accordance with infection control and health and safety guidelines.
Telephone, Reception, & Switchboard duties as required.
Prepare Laboratory orders & highlight low stock items to office staff.
Maintain stock levels as required.
Grounds maintenance duties on Bank Holidays or Weekends as required.
Be familiar with and comply with Health & Safety policies, procedures and standards.
Adhere to Hospital infection control policy and be aware of and exercise best practice in relation to personal hygiene.
Adhere to the prescribed dress code and to wear any personal protective equipment provided including protective clothing and protective footwear.
Use any safety equipment provided.
Take all the necessary steps to ensure the maximum security and safety of the working area and all equipment and supplies contained therein.
Co-operate fully and participate with/in all health and safety training programme
Be familiar with and comply with lifting & handling techniques
Be familiar with the Hospital’s Major Emergency Plan, and Fire Plan.
Accountabilties:Take direction and guidance from Customer Service officer /Relevant Department Head in relation to duties.
Report for duty on time and at the designated place of duty as prescribed.
Perform duties efficiently, effectively and economically in line with best practice and/or as directed by supervisor.
management in the provision of a quality service at all times and to be flexible in the performance of such
Strictly adhere to operational policies and procedures specific to designated area of duty.
Maintain confidentiality of all matters pertaining to the diagnostic centre, staff and patients.
Application Closing DateNot Specified.
Method of Application
Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using the Job Title as the subject of the email.
