Domestic Switching Specialist Lagos

Unified Payment Services Limitedis a group of companies with services including Banking, Payment Scheme, Financial Technology, Digital Commerce, Value Added Service, Payment Solutions, Software Solutions, etc. Unified Payments is a principal member or licensed acquirer of American Express, Mastercard, Visa and UnionPay; and has been instrumental in building the infrastructure that supports Nigeria’s modern payments ecosystem. We are recruiting to fill the position below:

Job Title: Domestic Switching Specialist

Location: Lagos

Employment Type: Full-time Job Objective (s)

Terminal Operations and Switching is responsible for monitoring, supporting, and maintaining payment terminal operations and transaction switching services. The role ensures high system availability, timely incident resolution, accurate transaction processing, and compliance with operational procedures and service level agreements (SLAs). The analyst works closely with internal teams, banks, merchants, vendors, and other stakeholders to ensure seamless payment processing.

Duties & Responsibilities

Lead technical integration and onboarding of clients and financial institutions onto UP Exchange platforms. Provide technical guidance and ensure successful transition to production.

Configure, test, and troubleshoot APIs and payment integrations. Monitor and investigate failed, pending, reversed, and unsuccessful transactions.

Use SQL/PostgreSQL to analyse transaction data and resolve discrepancies. Troubleshoot applications and infrastructure using logs, Linux tools, Docker, Nginx, and related technologies.

Take ownership of complex technical incidents and coordinate resolution within agreed SLAs. Conduct root-cause analysis and recommend permanent solutions for recurring issues.

Conduct UAT, integration, regression, and technical testing for new services and APIs. Support production deployments, configuration changes, and post-deployment verification.

Act as a technical point of contact for clients, financial institutions, vendors, and internal teams. Coordinate with Development, Infrastructure, Product, and Operations teams to resolve issues.

Identify opportunities to improve system reliability, performance, and operational efficiency. Develop and maintain technical documentation, SOPs, and troubleshooting guides.

Provide technical guidance and support to junior analysts. Review escalated issues and promote adherence to technical and operational standards.

JobRequirements

BSc Degree in Computer Science, Information Technology, Computer Engineering, Engineering, or a related field.

Minimum of 5 years' experience in technical support, payment technology, digital banking, application support, or a related technology environment. Hands-on experience supporting APIs, payment integrations, databases, and Linux-based applications. Experience troubleshooting production applications and resolving complex technical incidents.

Strong knowledge of REST APIs, JSON, HTTP/HTTPS, authentication mechanisms, and API testing tools such as Postman. Proficiency in SQL/PostgreSQL and experience analysing transaction data. Good understanding of Linux environments, system services, networking concepts, ports, and application logs. Working knowledge of Docker, Nginx, SSH/PuTTY, and application deployment processes. Strong understanding of payment transaction flows and digital payment environments. Strong analytical, troubleshooting, and root-cause analysis skills. Excellent communication and stakeholder management skills. Ability to work effectively under pressure and manage multiple technical incidents simultaneously. Strong documentation, reporting, and problem-solving skills. Ability to mentor junior team members and provide technical guidance.

30th November, 2026. How to Apply

Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using the job title as the subject of the mail.