Field Training Associate

Job Purpose


To provide training and educational support to new and existing employees.
Ultimately, the role involves supporting the HR team to prepare, monitor, evaluate and document training activities in the company


Responsibilities

Training & Development:


Align training programs to Food Concepts’ training objectives and short, medium- and long-term goals
Align and ensure adaptation to Food Concepts’ management style, culture and core values
Use various techniques to heighten the level of training performance
Assess and recognise training needs for new and existing staff
Develop and coordinate induction programs for new staff
Coordinate graduate programs/OMEGA programs
Ensure the availability of trained and certified employees in assigned stores
Support the assigned store to achieve Operational excellence
Design and apply assessment tools to measure training effectiveness
Track and report on training outcomes
Provide feedback to training participants and management
Evaluate and make recommendations on training material and methodology
Establish and maintain relationships with external training suppliers
Manage and maintain in-house training facilities and equipment
Ensure all Health and Safety standards are delivered and met
Drive and encourage participation in various training programs
Drive operational excellence in assigned stores
Any other responsibilities that may be assigned from time to time by the Line Manager


Compliance:


Responsible for modelling and acting in accordance with the company's guiding principles
Ensure adequate compliance with all company policies, internal control processes and approved processes


Key Performance Indicators


Achieve the target of signed-off Omega/ Graduate Trainees
Achieve a number of signed-off Skills Trainers in assigned stores
Achieve the crown coverage target in assigned stores
Training Audit vs % target in assigned stores
Achieve the number of training stores vs the number of assigned stores


Requirements


A good first degree in Education, Business or Finance or any relevant field
Training-related certification is essential.
Minimum of 2 years’ experience in a similar role


Knowledge Requirements:


Knowledge of technical trainings, online learning modules and technical course materials
Basic knowledge of administrative tasks, i.e. monitoring costs, setting up systems and equipment
Demonstrates good communication and research skills
Demonstrates enthusiasm for lifelong learning
Working knowledge of the Microsoft Office suite. i.e Excel, Word and PowerPoint


Working Conditions:


You are to work as a full-time employee. 
Official hours of work will be determined by the dynamics of the business. 
This includes Shift work ROTA, which can be either AM shift or Swing Shift, or PM shift. Your weekly.