Quality Assurance Lead  Lagos

Medplus is Nigeria’s leading health and beauty retailer. With over 35 stores nationwide, offering specialist referral services including travel clinic, chiropody and podiatry, hearing health clinic, osteopathy, ostomy, an ayurvedic clinic, chinese medicine and hair clinic. Our purpose is to help our customers live their lives to the fullest by looking and feeling good. Medplus limited was incorporated as the first ever retail pharmaceutical company in Nigeria on the 23rd of November 1993. We are  recruiting to fill the position below: FindRecruiters

 Job Title: Quality Assurance Lead

Location: Lagos

Job type: Full-time Discover moreBrowse CareersFind RecruitersRecruitmentAbout the job

We are seeking to employ an experienced and results-driven Quality Assurance Lead to establish and lead our Quality Assurance function. The successful candidate will be responsible for driving product quality, regulatory compliance, and quality standards across our procurement, warehouses, fulfilment centres, and retail operations. This role will play a critical part in ensuring that pharmaceutical, healthcare, wellness, cosmetic and other regulated products handled by Medplus consistently meet approved quality, safety and regulatory standards.

Establish and implement a company-wide Quality Assurance framework, including SOPs, inspection standards and quality controls. Lead product quality inspections end-to-end from procurement, storage, to retail distribution. Drive supplier quality management, audits, performance monitoring and corrective actions. Ensure compliance with applicable NAFDAC, PCN, GMP and GDP requirements. Lead quality audits and inspections across warehouses, fulfilment centres and retail stores. Manage quality incidents, product complaints, non-conformities, recalls and CAPA processes. Develop quality dashboards and reports to identify trends, risks and opportunities for continuous improvement. Build and lead the Quality Assurance & Quality Control function and promote a strong quality culture across the organisation.

What We’re Looking For

B.Pharm or Pharm.D with a valid Pharmacist licence. Minimum 5 years’ relevant experience in Quality Assurance, Regulatory Affairs, or Pharmaceutical Quality. Strong knowledge of NAFDAC, GMP and GDP requirements. Proven experience implementing and enforcing quality standards across multiple locations or business units. Strong analytical, investigation, problem-solving, and reporting skills. Demonstrated leadership capability and the ability to build and develop a quality-focused team. Experience within the pharmaceutical, healthcare, retail or FMCG industry is strongly preferred.

Not Specified. How to Apply

Interested and qualified candidates should send their  Applications to: [Email hidden - Login to reveal] using "Application - Quality Assurance Lead" as the subject of the email.