Women and Girls Friendly Space (WGFS) Facilitator

Role Purpose


The WGFS Facilitator will contribute to the effective operation of the Women and Girls Friendly Space in Anka and Gusau (Zamfara state) by coordinating and leading psychosocial activities, life skills sessions, awareness campaigns, and GBV prevention and response referrals.
The facilitator will maintain the space as a safe, empowering, and supportive environment for displaced and host community women and girls.


Key Duties

Activity Facilitation:


Organize and facilitate daily WGFS activities, including:
Coordinate and deliver daily activities at the WGFS, such as:
Psychosocial support (PSS) group sessions
Life skills and vocational training
GBV prevention awareness sessions
Self-care, recreational, and well-being activities
Tailor sessions to be culturally appropriate, participatory, and age-specific for adolescent girls and women.
Ensure inclusion of vulnerable groups (e.g., persons with disabilities, female-headed households).


GBV and Protection Support:


Recognize and refer GBV survivors and at-risk individuals to caseworkers or specialized services in accordance with referral pathways and confidentiality protocols.
Maintain a survivor-centered approach in all interactions, prioritizing safety, dignity, and respect.
Adhere to ethical and confidential case handling in line with GBV guiding principles.


Safe Space Management:


Maintain a clean, safe, accessible, and welcoming WGFS environment for all women and girls.
Track attendance and participation and gather regular feedback to inform activity planning.
Promptly report maintenance, safety, or accessibility concerns.


Community Engagement:


Organize and conduct outreach activities in collaboration with volunteers and community focal points to promote WGFS services.
Establish trust with women leaders, youth, traditional leaders, and gatekeepers to ensure community acceptance and support.
Encourage community participation in the design and evaluation of activities.


Monitoring and Reporting:


Keep accurate records of WGFS activities, attendance, referrals, and feedback.
Provide regular reports and updates to the PSS Officer or Senior Protection Officer.
Assist with donor reporting and data analysis when required.


Team Support and Coordination:


Engage in team planning, debriefings, supervision sessions, and capacity-building workshops.
Foster positive team dynamics and well-being; promote respectful, inclusive communication.
Participate in case reviews and help coordinate workload with caseworkers.


Reporting, Administrative and Technical Responsibilities:


Assist in planning, implementing, and reporting all PSS activities through monthly work plans, schedules, and team management.
Support decision-making regarding material assistance to beneficiaries, documenting for both technical and financial reporting.
Oversee PSS activities, ensuring timely progress documentation via regular case file review by the PSS officer.
Attend weekly individual supervision sessions with the PSS Officer, highlighting any special/emergency needs, discussing ongoing issues, and strategizing on project and program development.
Manage and supervise psychosocial support activities conducted in the WGFS and/or communities.
Compile all PSS activity reports as per INTERSOS and donor reporting requirements and submit weekly to the PSS officer for further processing. Engage in regular feedback and dialogue with the PSS Officer on quantitative and qualitative reporting.


Data Protection, Confidentiality & Adherence to Protection Principles:


Ensure secure handling and storage of sensitive data, following confidentiality and protection protocols.
Conduct activities in accordance with core protection principles: do no harm, non-discrimination, confidentiality, accountability, and the need-to-know basis.
Perform regular case file checks to ensure compliance with internal SOPs and donor standards.
Uphold Do-No-Harm, Non-discrimination, Confidentiality, Accountability, and Need-to-know principles.


Other PSS & WGFS Activities:


Identify PSS and security issues and contribute to developing appropriate responses.
Recognize and assist in analyzing PSS trends in the overall caseload.
Manage the planning and implementation of vocational training/life skills acquisition, recreational activities, focus group discussions, and training workshops as directed by the supervisory/managerial team.
Oversee and supervise all WGFS activities, ensuring schedules and plans align with SOPs and activities are carried out according to project guidelines.
Enhance existing community-based PSS and peer support group activities, where present, and help develop them where none currently exist.
Work with INTERSOS teams from other departments (WASH, Health & Nutrition, Livelihoods, etc.) to ensure comprehensive solutions to beneficiaries' needs.
Attend external meetings and training on PSS issues, as well as case conferences with partners as needed.
Maintain good relationships and coordination with primary PSS service providers in the intervention area, emphasizing the identification of specific needs.
Identify and report gaps in the availability and quality of PSS service provision in target areas.
Perform any other activities specified by the supervisor/managerial team.


Position Requirements

Qualifications and Experience:


Minimum of National Diploma (ND) or equivalent in Social Work, Psychology, Gender Studies, Education, or related field.
At least 1 - 2 years of experience working with INGO/NGO supporting women and/or girls in community settings, particularly in GBV, protection, or psychosocial support roles.
Experience working in Zamfara or similar humanitarian contexts, or the northwest states, preferred.
Strong understanding of confidentiality, empathy, and survivor-centered principles.
Fluency in Hausa is required; knowledge of local dialects (e.g., Fulfulde) is an added advantage.
Female candidates and those from the local community are strongly encouraged to apply.


Core Competencies:


Strong facilitation, communication, and interpersonal skills.
Demonstrated cultural sensitivity and empathy.
Ability to manage sensitive information with discretion.
Effective team player with good organizational skills.