Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
We are recruiting to fill the position below:
Job Title: Core Banking Officer
Location: Victoria Island, Lagos
Job Description
Application Support - Responsible for the Support and Administration of the Bank Application (Finacle, Workflow & Reports) and Services (LINUX) used by the Finacle core support team for business continuity.
Ensure smooth running of the core application systems through process issue resolutions and optimisation where required.
Ensure that all work requests/incidents logged on IT Remedy are responded to and resolved within the agreed time frame.
Also, ensure that calls are escalated and communicated to the required support area and user.
Provide high-level competency with regards to application systems and platforms such as Finacle, Linux etc.
Ensure the duration and severity of service disruptions due to system downtime are minimized.
Successful resolution of application and system environment issues
Reduced number of incidents
In depth post-mortem analysis after downtimes for prevention of further incidents
Reduced number of incidents
Dialogue and engagements with stakeholders, SMEs and vendors for problem resolution, development efforts and business requirements.
Resolution of user-reported application-related issues
Reduced number of incidents
Deployment of applications patches (custom and product) .
QualificationsBSc Degree in IT, Computer Sciences or related fields
Oracle SQL, T-SQL and PLSQL, Unix/Linux Administration, Python, Backup & restore operations, batch Scripting, scripting and automation, Windows server administration.
Experience:3-5 years experience in technical support and management of Core and Peripheral Applications,
Effective communication of technical development requirements and stages with stakeholders, Use of Agile frameworks to support software integration and implementation, resolution of product design and implementation to meet business goals.
3-5 years Knowledge of Banking Products and Systems. Knowledge of Windows Operating system and related software.
Behavioural Competencies:Adopting Practical Approaches
Establishing Rapport
Examining Information
Exploring Possibilities
Generating Ideas
Interacting with People
Interpreting Data.
Technical Competencies:Application Knowledge for Support
Capacity Management
Database Administration
License Management
Service Level Management
Service Management Processes.
Application Closing DateNot Specified.
Method of Application
Interested and qualified candidates should:Click Apply Now button to apply
