Ascentech Services Limited is the most sought-after Human Resource Solution Provider with its Head Office in Lagos, Nigeria. We have a reputation for satisfying and surpassing clients' expectations through our core offerings: Recruitment and Selection, Outsourcing, Training and Development. To accomplish these we leverage creating and managing change in organizations by improving efficiency through our proven and dynamic HR solutions.
We are recruiting to fill the position below:
Job Title: Field Support Engineer (Onsite Technical Support)
Location: Festac / Ojo / Alaba, Lagos
Employment Type: Full-time
Job Summary
We are looking for a proactive and technically skilled Onsite Technical Support (Field Support Engineer) to install, maintain, and troubleshoot internet connectivity solutions for customers.
The ideal candidate will ensure prompt resolution of technical issues while delivering excellent customer service.
ResponsibilitiesInstall, configure, and maintain internet connectivity equipment.
Troubleshoot network, internet, and hardware-related issues on-site.
Configure routers, switches, and customer premises equipment (CPE).
Conduct site visits for installations, repairs, and preventive maintenance.
Escalate complex technical issues to the appropriate team.
Maintain accurate records of service activities.
Provide technical support and educate customers on equipment usage.
RequirementsBachelor's Degree or HND in Computer Science, Information Technology, Engineering, or a related field.
1–3 years of experience in field technical support or ISP operations.
Basic knowledge of TCP/IP, LAN/WAN, Wi-Fi, and networking.
Experience configuring networking devices such as routers and switches.
Strong troubleshooting, communication, and customer service skills.
Professional networking certifications are an added advantage.
SalaryN200,000 Gross per month.
Application Closing Date
18th August, 2026.
How to Apply
Interested or qualified candidates should send their CVs to [Email hidden - Login to reveal] using "FIELD SUPPORT ENGINEER" as the subject of the email.
