Human Resource Officer - Transport  Mtwara Plant Tanzania

Turnkey Africa Limited is the leading pan-African insurance and bancassurance technology and services provider. We develop, supply and manage end-to-end insurance business software solutions and services for the African insurance industry. Turnkey Africa currently has a footprint of over 42 insurance and banking clients in 7 countries across Africa. We are  recruiting to fill the position below:

 Job Title: Human Resource Officer - Transport

Location: Mtwara Plant Tanzania Job Summary

Provide first line support on HR issues/ processes for assigned.

Key Duties and Responsibilities

Be the first point of contact for all HR-related enquiries for assigned function. Interpret and administer HR-related documentation to assigned employees e.g. employment/ promotion letters, queries, etc. Obtain information on scheduled trainings for assigned employees and monitor to ensure attendance. Receive, collate and process employee requests for annual vacation (and other requests) and participate in coordinating the application and approval process. Ensure the HR database is up to date and contains accurate information on employees within assigned function:

Periodically request for bio-data information update. Update employee records with respect to vacation, training, promotion, exit, etc. Perform periodic checks to identify and resolve issues of discrepancies in employee information.

Manage employee communication and feedback within the assigned function through company meetings, employee satisfaction surveys, newsletters, employee focus groups, one-on-one meetings, etc. Circulate relevant policy manuals to employees in the assigned function and provide clarifications as required. Investigate issues of non-compliance, complaints, etc and escalate to the Head of HAM & Admin for appropriate decision making and resolution. Participate in the disciplinary process for employees within the assigned function and develop relevant documentations. Manage the unit’s budget and obtain approval for expenditure as defined in the approved manual of authority. Develop and submit periodic reports of HR activities in the assigned function to the Head of HAM & Admin. Provide relevant information to other HR Department Heads (Compensation & Benefits, Organisation Development &  Recruitment, and Talent Management) as required.

Key Requirements

Bachelors’ degree or its equivalent in Humanities or Social Sciences related discipline. Minimum of five (5) years relevant experience, with about two (2) years in a supervisory role.

Good understanding of trends, challenges, opportunities, regulations and legislations relating to the cement manufacturing industry. Good understanding of employee/industrial relations, as well as an appreciation of the dynamics of the labour and employment legislations in specific country of operation. Sound understanding of DCP’s business operations, inter-relationships and dependencies. Good knowledge of techniques and methodologies for effective office-wide communications and change programs. Working knowledge of relevant ERP and Office support applications. Excellent administration and organizational skills. Very good problem-solving skills. Strong leadership and relationship management skills. Ability to deal with individuals in a multi-cultural environment, with varying levels of literacy. Excellent communication and presentation skills. Very good business writing skills. High level of professionalism and integrity.

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