Essential Functions:


Perform on-site analysis, diagnosis, and resolution of desktop problems for end users, and recommend and implement corrective solutions, including on-site and remote users as needed
Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels
Receive and respond to incoming calls, email messages and or help desk tickets regarding desktop problems
Performing routine inspections and upkeep of existing installations
Configure and troubleshoot mobile devices, iPads, and iPhones
Escalating complex problems to the appropriate support teams
Prepare reference material and user guides
Ability to lift and carry 50 lbs. of computer equipment
Liaise with company’s technology vendors for prompt rectification of any problems or emergencies
Coordinate with other IT infrastructure and application groups to provide ‘boots on the ground’ support to resolve incidents



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Salary

0 - 0 NGN

Monthly based

Location

Rivers

Job Overview
Job Posted:
1 year ago
Job Type
Full Time
Job Role
Entry level role
Education
BA/BSc/HND
Total Vacancies
1 Person
Category
ICT / Computer

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Location

Rivers

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