Assistant Banking, (RO)

Purpose of Job


The Assistant provides administrative support to staff, including travel arrangements and secretarial assistance in project preparation.
The EBRD is extending the geographic scope of the Bank’s operations to several sub-Saharan African countries and it is in the process of opening a Resident Office (RO) in Lagos.
The Assistant provides comprehensive high quality secretarial support to staff from various teams represented in RO and also works in cooperation with service providers (travel agencies, courier companies, etc.)


Accountabilities & Responsibilities


Screen telephone calls, taking messages and passing them on as appropriate, providing a professional front of house service.
Distributions of mail, sending out fax messages ensuring the correct correspondence gets to the correct EBRD staff member.
Manage the diaries of the Bankers if required to assist with the smooth running of the office and key stakeholder’s schedules.
Proofread and draft routine business correspondence for Banker’s signature, editing, photocopying, scanning and binding documents;
Organising conference calls, video conferences, external and internal meetings.
Travel arrangements for various business trips including visas arrangements and following up reimbursement process.
Providing administrative support in project preparation/ due diligence/ monitoring: updating projects databases and filing project documents, preparation of contract request forms etc.
Maintaining the filing system to ensure instant retrieval of up-to-date information (Project link)
updating DTM entries as per the OPSCOM minutes and memo;
OpsCom preparation: video-link organising.
Assist in the organisation of workshops and seminars, preparing presentations for internal and external meetings.
Working and supporting visiting missions to the RO.
Cover the reception area as/when required
Ad-hoc other secretarial and administrative duties may involve:
Working with petty cash payments
Coordinating/assisting with visa/registration issues, and if required liaising with the MFA


Knowledge, Skills, Experience & Qualifications

Academic Qualifications


Higher education
Excellent written and oral communication skills in English.
Good command over the key local language(s) / dialect(s) is an advantage.


Experience/Knowledge


Secretarial and administrative experience essential
Good organisational skills, proactive and flexible attitude to work essential.
Ability to prioritise own work and to work on own initiative.
Good communications skills, including pleasant and efficient telephone manner
Attention to detail and eye for accuracy
Ability to cope well under pressure
Ability to build effective working relationships with clients and colleagues in a multicultural environment
Conscientious, reliable and flexible with a professional and helpful attitude.
Strong team player, with the ability to work highly efficiently and cheerfully and to handle simultaneous assignments involving a wide range of bank-wide contacts.
Willing to work overtime as and when required, sometimes at short notice.
Ability to multi-task while remaining calm and professional and a capacity for hard work.
Excellent interpersonal manner, including tact and diplomacy.
Ability to exercise judgment on and deal discretely with confidential/sensitive information and data.
Excellent time-keeper.



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