Client Account Manager Ondo

LawPavilion Business Solutions is the No1 Africa provider of LegalTech and Artificial Intelligence solutions in the legal industry. We are  recruiting to fill the position below:

 Job Title: Client Account Manager

Location: Ondo

Job Type: Full-time About the Role

We are looking for a Client Account Manager to manage and grow relationships with our existing clients across Enugu, driving retention, renewals, and revenue expansion across an assigned portfolio of accounts. This role owns a defined set of client accounts, is responsible for keeping those clients engaged and renewing, and works to grow revenue from within the portfolio through cross-selling and upselling. It is a strong fit for someone target-driven, relationship-focused, and comfortable owning commercial outcomes on a portfolio of accounts.

Manage and grow a portfolio of existing client accounts across Enugu Drive client retention and ensure timely contract renewals across the assigned portfolio Identify and execute cross-selling and upselling opportunities to grow revenue from existing accounts Maintain regular, proactive engagement with clients through calls, visits, and follow-ups Track account activity, renewals, and opportunities using CRM or other digital tools Meet or exceed assigned revenue and retention targets Address client concerns promptly and escalate product or service issues appropriately Maintain accurate, up-to-date records of client interactions and account status Collaborate with internal teams to ensure client needs are understood and met

Qualifications & Experience

A Bachelor's Degree in any discipline 2 to 4 years of relevant experience in Client Account Management, Relationship Management, Customer Success, or Sales Familiarity with CRM tools Based in Enugu or its environs.

You have 2 to 4 years of relevant experience in Client Account Management, Relationship Management, Customer Success, or Sales You have strong relationship management and communication skills You have experience in customer retention and renewals You have a proven ability to grow existing revenue through cross-selling and upselling You have strong customer engagement, follow-up, and client account management skills You have good computer literacy and are familiar with CRM or other digital tools You have a target-driven mindset and the ability to manage and grow assigned accounts You are based in Enugu or its environs.

Not Specified. How to Apply

Interested and qualified candidates should send their CV and Cover Letter to: [Email hidden - Login to reveal] using the Job Title as the subject of the email.