CWW Tech Africa is an Educational technology company that focuses on empowering Africans with in-demand digital and technology skills for career and economic opportunities. Our courses, products, and services are designed to equip Africans with relevant skills, knowledge, and opportunities to thrive in the global digital economy.
We are recruiting to fill the position below:
Job Title: IT Support / LMS Administrator
Location: Gbagada, Lagos
Role Summary
The IT Support/LMS Administrator is responsible for providing technical support to staff and students while managing and maintaining the institute’s Learning Management System (LMS), digital learning tools, user accounts, and technology infrastructure.
Key ResponsibilitiesProvide first-line technical support to students, instructors, and staff.
Set up, manage, and troubleshoot computers, peripherals, software, networks, and other IT equipment.
Administer the institute’s Learning Management System, including user accounts, courses, permissions, enrollments, and content.
Upload, organize, and maintain digital course materials and learning resources.
Monitor LMS performance, accessibility, and system issues.
Create and manage student and instructor accounts and access permissions.
Provide technical support during online classes, assessments, webinars, and other virtual activities.
Troubleshoot connectivity, login, software, audio/video, and LMS-related issues.
Maintain IT documentation, equipment inventories, and support records.
Assist with data backup, cybersecurity awareness, access control, and basic system security.
Train staff and instructors on the effective use of LMS and digital learning tools.
Liaise with external IT vendors and technology providers when necessary.
Recommend technology improvements that enhance teaching, learning, and operational efficiency.
RequirementsBachelor’s Degree, HND, diploma, or equivalent qualification in Computer Science, Information Technology, Computer Engineering, or a related field.
2 years of experience in IT support, systems administration, LMS administration, or a related role.
Hands-on experience administering an LMS such as Moodle, Canvas, Google Classroom, Blackboard, or a similar platform.
Strong troubleshooting and problem-solving skills.
Knowledge of computer networks, operating systems, software installation, and user administration.
Good understanding of cybersecurity, data protection, access control, and basic IT best practices.
Strong customer-service and communication skills.
Ability to explain technical issues clearly to non-technical users.
Relevant IT certifications such as CompTIA A+, Network+, Microsoft, Cisco, Google, or LMS-specific certifications are an advantage.
SalaryN100,000 - N150,000 per month.
Application Closing Date
6th September, 2026.
How to Apply
Interested and qualified candidates should:Click Apply Now button to apply
