Relationship Manager

Job Description


Understanding and Selling of Bank’s Products and Services
Achieve growth within the Key performance indicators; liability and risk asset generation, account opening, income generation, and e-banking product offering.
Evaluate credit worthiness of customers by processing loan applications and documentation
Monitor active loans and enforce collection and recoveries.
Ensure the achievement of all budget parameters.
Develop referral networks and cross-sell products and services.
Ensures a high level of customer satisfaction through excellent customer engagement and service delivery.
Actively seek out new sales opportunities through cold calling, networking and referrals.
Ensure resolution of complaints to maximize satisfaction and boost customer service experience.
Achieve a healthy portfolio and deposit mix.
Ensures compliance with all internal policies and regulatory guidelines.


Preferred Skills And Experience / Requirements


BSc/BA in Marketing, Business Administration, or a related field.
Minimum of 1 year work experience in marketing role in a financial institution.
Ability to create and distribute marketing strategies and organize campaigns
Candidates should have strong and effective communication and networking skills.
Strong writing skills will be essential.
Solid understanding of marketing techniques and principles as well as market research and statistical data analysis methods.
Knowledge of MS Office In-depth knowledge of social media and web analytics.
Exemplary organizational and multitasking skills.
Outstanding communication and interpersonal skills.
Creativity and commercial awareness.
Strategic vision and sharp business acumen.
A team player with a customer-oriented approach.



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