Sycamore Capital Group was founded with one conviction: that access to quality financial services should not be a privilege. For too long, millions of Africans, hardworking individuals, growing businesses, and ambitious entrepreneurs were underserved by systems not designed with them in mind.
Over the years, we have built a diversified financial services group that spans technology-enabled finance, regulated banking, asset and investment management, and international markets. Today, Sycamore serves hundreds of thousands of customers across Africa and beyond - helping them save, borrow, invest, and grow wealth on their own terms. Management
We are recruiting to fill the position below:
Job Title: IT Support Officer
Location: Lagos
Employment Type: Full-time
Key Responsibilities
Serve as First Line of Response for IT Support
Carry out Audits of System activities to ensure compliance to organisational Policies
Diagnose, repair, and maintain laptops, desktops, and other IT equipment.
Install, configure, and troubleshoot network systems (LAN, WAN, routers, switches Firewalls).
Maintain and monitor access logs to ensure secure use of systems and devices.
Carry out installation, updates, and management of organizational IT devices.
Provide user support for hardware, software, and connectivity issues.
Ensure timely backup and recovery of important data and systems.
Maintain an inventory of IT equipment, licenses, and warranties.
Implement security best practices in device Management.
Prepare technical reports and documentation of IT activities and incidents.
Qualifications & Skills
Bachelor’s Degree in Information Technology, Computer Science, or related field (or equivalent experience).
Proven experience in laptop/desktop repair and maintenance.
Strong knowledge of networking principles and troubleshooting.
Experience with operating systems (Windows, macOS).
Familiarity with IT asset and device management.
Excellent troubleshooting and analytical skills.
Strong communication and customer service skills.
Ability to work independently and as part of a team.
Preferred Certifications (not mandatory):
CompTIA Network+
Cisco CCNA
Application Closing DateNot Specified.
How to Apply
Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using the Job Title as the subject of the email. Jobapplication tracking
