Marketing & Client Relation Manager  Lagos

Total Data Limited is a management consultancy firm specializing in the provision of Human Resources and Manpower solutions to its’ clients across Nigeria. We focus on providing additional and exceptional services through value added, and end-to-end HR services to our clients; helping them maximize and build operational efficiency. We are  recruiting to fill the position below:

 Job Title: Marketing & Client Relation Manager

Location: Lagos, Nigeria

Employment Type: Full-time Job Objectives

Run a comprehensive Marketing & Client Services framework in strategic alignment with TDL’s overall business objectives. Meet the company’s revenue aspirations through the management of existing clients and winning new clients. Build and lead TDL’s strategic brand management/marketing initiatives, enhancing and improving the positioning and image of the company

Duties and Responsibilities

Identify and establish new relationships to create strategic alliances consistent with the company’s objectives, to ensure its market share in the industry is deepened Market tailored HR and Function services to existing and prospective clients Collaborate with other departments to ensure prompt delivery of services as agreed with the Clients. Develop and maintain high client satisfaction ratings through successful working relationships with clients. Organize marketing campaigns, adopt business strategy and pricing of services to capture required target markets.  Develop an integrated strategy to achieve deeper market penetration in current markets and expand into new markets Responsible for developing and implementing all aspects of the company’s brand management, corporate communications campaigns Oversee TDL’s public relations initiatives and CSR including advertising, marketing materials and publications. Strategically network with statutory bodies and key players in the industry Manage the company’s social media platforms. Maintain the security of all information entrusted to the staff Tender periodic reports on marketing growth and social media impact Comply with the principles and policies in the information handbook Other official tasks assigned

Revenue Growth Cost Reduction Audit Defect Rate Compliance Ensure prompt disbursement of id cards & branded items. Turn-around time, Issue Resolution & Quality Rate Implementation of Efficient & Effective Policies, Procedures & Processes Strategic initiatives Growth in number of Digital Marketing (engagement) Growth in number of Digital Marketing (followership) Client satisfaction rating

All Company’s businesses Service/Product development & management Customer Relationship Management Financial analysis and advisory Microsoft suite

Collaborative and supportive style of working Resourcefulness & Resilience Empathy Accuracy and attention to detail Excellent time management and organisation skills Interpersonal skills IT and Computer appreciation Excellent Communications skills (written and oral) with strong business and customer focus Reasoning and Analytical Skills People management Negotiation skills Excellent presentation, body & sound language skills Excellent business development and relationship management experience Sound interpersonal and negotiation skills Business advisory competence relating to client industry knowledge Basic portfolio management skills

Competitive Application Closing Date

Not Specified.  How to Apply

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