TopHire Africa is a timeless and innovative HR-Consulting Service provider that's geared towards delivering recruitment and training of qualitative verified talent
We are recruiting to fill the position below:
Job Title: Sales Support Officer
Location: Kano
Employment Type: Full-time
Job Description
Provide administrative and operational support to the sales team to ensure seamless execution of customer orders and business activities.
Prepare quotations, proposals, shipping rates, and sales documentation for prospective and existing clients.
Coordinate with shipping lines, freight forwarders, customs agents, and internal teams to ensure timely processing and delivery of shipments.
Monitor shipment schedules, track cargo movements, and provide customers with regular status updates.
Manage customer inquiries, process orders, and resolve issues promptly to maintain high levels of customer satisfaction.
Liaise with operations, finance, and logistics teams to ensure accurate documentation, invoicing, and service delivery.
Maintain and update customer records, sales reports, contracts, and CRM databases.
Assist in preparing tenders, service agreements, and customer presentations.
Support the sales team in identifying business opportunities and maintaining strong relationships with clients.
Ensure compliance with shipping regulations, trade documentation requirements, and company policies.
Prepare periodic sales performance reports, shipment summaries, and pipeline updates for management.
Coordinate meetings, follow-ups, and communication between customers and internal stakeholders.
Monitor customer accounts to ensure timely documentation, payment processing, and issue resolution.
Stay updated on shipping industry trends, freight rates, and competitor activities to support business growth.
Perform other sales support and administrative duties as assigned by management.
RequirementsBachelor's Degree or HND in Business Administration, Marketing, Logistics, Supply Chain Management, or a related field.
2 – 5 years of experience in Sales Support, Customer Service, or Commercial Operations within a Shipping, Freight Forwarding, Logistics, or Maritime company.
Sound knowledge of shipping documentation, freight operations, import/export processes, and logistics coordination.
Experience working with shipping lines, freight forwarding companies, or customs documentation is highly desirable.
Proficiency in Microsoft Office Suite and CRM/ERP systems.
SalaryN400,000 per month.
Application Closing Date
15th August, 2026.
How to Apply
Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using the Job Title as the subject of the mail.
