Heritage Kidney and Medical Care (HKMC) is a specialist healthcare institution dedicated to the provision of comprehensive renal and related healthcare services. Formerly known as Caroline Medical Centre, HKMC has grown from its establishment in 2009 into a leading centre for dialysis, kidney transplantation, renal laboratory services, nephrology care, and other kidney-related medical services.
With a strong commitment to clinical excellence, patient-centred care, innovation, and ethical practice, HKMC provides integrated services designed to support the prevention, diagnosis, treatment, and long-term management of kidney-related conditions.
We are recruiting to fill the position below:
Job Title: Customer Care Representative (Front Desk)
Location: Abuja (FCT)
Employment Type: Full-time
Summary
We are seeking a professional and patient-focused Customer Service Representative to serve as the first point of contact for patients and visitors, ensuring a smooth and positive experience.
ResponsibilitiesAttend to patients and visitors courteously.
Handle inquiries, complaints, appointments and patient registration process.
RequirementsA degree in relevant field.
At least 2 years experience as a customer Service Rep( front desk) preferable in healthcare.
Good communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Ability to work in a fast-paced environment with minimal supervision
Proficiency in basic computer applications
Key Competencies:Empathy and compassion
Professionalism and integrity
Strong organizational skills
Ability to multitask and remain calm under pressure.
Application Closing Date29nd October, 2026.
How to Apply
Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using the Job Title as the subject of the email.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or the application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Make sure to send your application before the closing date.
Note: Only shortlisted candidates are contacted.
