Edgegate Homes, a real estate company, is recruiting to fill the position below:
Job Title: Customer Service Executive
Location: Igbo-efon, Lagos
Employment Type: Full-time
Responsibilities
Manage Clients and Realtor’s communications via phone calls, emails, and text messages.
Generate and follow-up on sales leads through interaction and marketing of the company's products and services both online and offline.
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Design, develop, and implement a business plan/strategy for promoting the company’s products.
Research organizations and individuals to identify new client leads and prospective realtors.
Promote sales through sales promotions.
Assist in content creation for effective and efficient awareness of the company's products on social media.
Ensure marketing tools (ID cards, Business cards, and Flyers) are made available.
Maintain existing client relationships, contacting prospective clients and Realtors to set up meetings.
RequirementsCandidates should possess a B.Sc Degree / HND from a recognized institution with a minimum of 2 years’ experience.
Outstanding phone and email etiquette.
Exceptional communication skills.
Team player with the ability to work complaints in a calmly and timely manner.
High proficiency in the MS office suite is an added advantage.
SalaryN120,000 - N150,000 / month.
Application Closing Date
31st August, 2026.
Method of Application
Interested and qualified candidates should forward their CV to: [Email hidden - Login to reveal] using the job title as the subject of the mail.
