R.A Think Design is Nigeria's foremost manufacturer of custom interior designs. R.A. Think Designis an Israeli-Nigerian Interior Design and Custom-made Furniture company that caters to commercial and residential projects.
We are recruiting to fill the position below:
Job Title: Customer Care Representative
Location: Ketu Ikosi - Lagos
Employment Type: Full-time
Job Responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Job Requirements
HND/BSc Holder
Minimum of 3 years experience in customer supportor as a Client Service Representative in a furniture company
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively
Application Closing Date31st August, 2026.
Method of Application
Interested and qualified candidate should send their CV to: [Email hidden - Login to reveal] using the job title as the subject of the mail.
