Excellent Jobs is a consulting and recruitment firm, dedicated to hiring and managing great talents for its clients.
We are recruiting to fill the position below:
Job Title: Group HR / Business Support Services Manager
Location: Yaba, Lagos
Employment Type: Full-time
Reports To: Group CEO/Managing Director
Position Summary
A seasoned HR and Business Support Services leader with 12 years of progressive experience in managing group-wide HR operations, organizational development, and support service functions across multiple business units.
Skilled in aligning HR strategies with business goals, driving efficiency in corporate services, and fostering a high-performance culture that supports sustainable growth.
Key ResponsibilitiesDevelop and implement group-wide HR strategies, policies, and procedures in line with organizational objectives.
Oversee talent acquisition, workforce planning, onboarding, and succession planning across all business units.
Drive performance management frameworks, ensuring clear KPIs, appraisals, and development plans.
Champion employee engagement, recognition, and retention initiatives.
Lead organizational development projects, including change management, culture building, and leadership development.
Manage compensation & benefits structures, ensuring internal equity and external competitiveness.
Ensure compliance with labor laws, regulations, and industry standards across jurisdictions.
Oversee administrative, facility management, and corporate support functions, ensuring smooth day-to-day operations.
Lead procurement and vendor management processes to optimize costs and efficiency.
Manage travel, logistics, and corporate services support across business units.
Develop and implement digital transformation initiatives within HR and support services for greater efficiency.
Establish service-level agreements (SLAs) and key performance metrics for business support operations.
Act as a strategic partner to senior management, advising on workforce strategy, organizational design, and people-related risks.
Drive cross-functional collaboration between HR, Finance, IT, and Operations to support overall business performance.
Mentor and develop HR and support services teams, building capability and leadership pipelines.
Contribute to business continuity planning, risk management and crisis response frameworks.
Any other tasks that will be given to you from time to time by the Group’s top management.
Key Achievements
Successfully led a group-wide HR transformation, introducing a competency-based framework that improved talent development and internal mobility.
Reduced employee turnover by 20% through strategic engagement and retention programs.
Implemented a digital HRIS platform that streamlined payroll, leave management, and performance reviews.
Negotiated group-wide vendor contracts, achieving 15% cost savings in business support operations.
Designed and launched leadership development initiatives, increasing internal promotions at management level by 30%.
QualificationsB.Sc Degree in Human Resource Management, Business Administration, Industrial/Organizational Psychology or any related field. Masters Degree will be an added advantage.
Minimum 12 years of consistent/progressive experience in a structured medium to large scale company with diverse businesses in Manufacturing, banking, real estate, Agro-business, Capital market, fintech etc.
Must be between the Age ranges of 37-47 years.
Proficient in the use of Microsoft Packages e.g. Word, Excel, Sage or any other HR Software packages.
Skills & Competencies:Strategic HR Management & Workforce Planning
Talent Acquisition & Retention Strategies
Organizational Development & Change Management
Compensation & Benefits Structuring
Employee Relations & Compliance
Business Support Operations & Facilities Management
Vendor & Procurement Management
Digital HR Solutions & Process Automation Leadership, Coaching & Team Development.
Application Closing Date31st August, 2026.
How to Apply
Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using the Job Title as the subject of the email.
