Roundsquare Integrated Services Limited - Our client, an established Travel Agency, is recruiting to fill the position below: Recruitmentsoftware
Job Title: Call Centre Executive
Location: Lekki, Lagos
Employment Type: Full-time, shift-based role
Job Summary
Our client, an established travel agency, is seeking polite, responsive and client-focused Call Centre Executives to support its customer service and enquiry management operations.
The successful candidates will handle incoming calls, WhatsApp messages, emails, live chat enquiries, CRM updates, client follow-up, complaint escalation and shift handover.
This is a shift-based role. The successful candidates must be willing to work extended-coverage shifts based on the company’s approved roster.
Key Requirements
First Degree or HND in Business Administration, Mass Communication, Marketing, Tourism, Hospitality, Management or a related field.
1 to 3 years’ relevant experience in call centre operations, customer service, client relations, travel agency operations, hospitality, aviation, sales support or a related service environment.
Experience handling calls, WhatsApp messages, emails, live chat, CRM systems or customer service platforms will be an advantage.
Good oral and written communication skills for client interaction, enquiry handling, CRM updates, escalation and reporting.
Ability to work on a shift basis, including morning, afternoon, evening, weekend or extended coverage shifts.
Strong attention to detail, patience, confidentiality, follow-up discipline and client service attitude.
SalaryN150,000 monthly gross.
Application Closing Date
3rd September, 2026.
How to Apply
Interested and qualified candidates should send their Applications to: [Email hidden - Login to reveal] using the Job Title as the subject of the email. Jobboard subscription
