ipNX Nigeria Limited is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services.
Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.
We are recruiting to fill the position below:
Job Title: Field Support Technician
Location: Lagos
Employment Type: Full-time
Job Summary
This role is responsible for carrying out planned and contingency operations and maintenance (O&M) services in accordance with approved procedures and safety standards.
ResponsibilitiesIdentifies the root-cause of customer issue and advices on the best cause of action to resolve the issue.
Identifies the resources needed to solve the issue and estimates the effort required.
Collaborates with other internal functions to ensure availability of resources required to resolve the issue and keep the customer up to date on intervention efforts and relevant timelines.
Implements technical solution at customer site while ensuring quality work and customer-satisfaction.
Implements technical solution at Point of Presence sites in compliance with approved policies, procedures and work standards.
Implements disaster recovery plan as and when needed.
Implements proactive maintenance and sets up system monitoring, to reduce equipment failure and incident response time.
Maintains engineering equipment.
Diagnoses network and device problems and implements technical or procedural solutions.
Performs Quality Control on structured cabling and related projects on all sites and other ipNX Facility.
Performs inventory of equipment and consumables required on all sites, ensuring availability and repair / return of same.
Maintains accurate records of the condition of systems, equipment in all buildings, and inspections.
Prepares regular reports on all POPs conditions, inspections and work orders as may be necessary.
Qualifications/Experience:A Bachelor’s degree in Engineering or Technical discipline.
3 years’ relevant experience in the IT/Telecommunications field.
Engineering and Design.
Resources Management.
Analytical Skills.
Communication Skills.
Problem Solving Skills.
Stakeholder Management.
RemunerationN505,000 monthly.
Application Closing Date
11th August, 2026.
How to Apply
Interested and qualified candidates should:Click Apply Now button to apply
Note: Only shortlisted candidates will be contacted.
