Administrative / Front Desk Officer

Job Summary:


The Administrative Officer plays a key role in ensuring the efficient and seamless operation of the organization by delivering broad-based administrative support. Responsibilities include managing documentation and record-keeping systems, coordinating logistics and travel arrangements, overseeing facility upkeep, assisting with HR and compliance-related tasks, and maintaining effective communication with vendors and regulatory bodies.


Key Responsibilities:

Administrative Support:


Maintain an organized and efficient documentation system, both digital and physical.
Prepare routine correspondence, reports, memos, and presentations as needed.
Track office supply levels and ensure timely procurement and inventory management.


Facility Management:


Supervise the upkeep and cleanliness of office spaces and equipment.
Coordinate with vendors and service providers for repairs, maintenance, and facility needs.
Ensure compliance with safety policies and procedures within the workplace.


Logistics & Travel:


Handle staff travel arrangements including flight bookings, accommodation, and transportation.
Coordinate the dispatch and delivery of office documents and materials.
Assist with the organization and execution of internal events and meetings.


HR Support:


Provide administrative assistance in recruitment processes, onboarding, and personnel documentation.
Support the coordination of training programs, workshops, and employee engagement initiatives.
Uphold confidentiality of employee records and sensitive organizational data.


Compliance Management:


Support adherence to internal policies and relevant regulatory standards.
Maintain statutory records and assist with timely regulatory submissions.
Prepare documentation and assist in both internal and external audits.


Vendor & External Relations:


Coordinate with vendors, contractors, and service providers to ensure efficient service delivery.
Foster productive relationships with regulatory authorities and external partners.
Track service level agreements and manage vendor performance, including contract renewals.


Requirements:


A Bachelor’s degree in Business Administration, Management, or a related discipline.
A minimum of 2–3 years of proven experience in a similar administrative capacity.
Demonstrated ability to manage multiple tasks efficiently with strong organizational skills. Excellent verbal and written communication capabilities.
Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
High level of discretion, integrity, and professionalism in handling sensitive information.
Capacity to work independently while also contributing effectively within a team environment.
Note: In line with our commitment to gender diversity, qualified female candidates are especially encouraged to apply.


Key Competencies:


Administrative Coordination
Facility and Logistics Oversight
Document Management and Filing Systems
Vendor and External Stakeholder Engagement
Effective Time Management
Meticulous Attention to Detail
HR and Compliance Process Support