Business Analyst (BA) – Verification Department Remote

A reputable Financial Organisation is  recruiting suitable candidates to fill the position below:  Job Title: Business Analyst (BA) – Verification Department

Location: Remote

Employment Type: Full-time Job Summary

We are seeking a detail-oriented and analytical Business Analyst (BA) to support the Verification Department of a fast-paced brokerage. The successful candidate will analyze verification workflows, identify process improvement opportunities, monitor operational KPIs, ensure compliance with KYC/AML standards, and collaborate with cross-functional teams to enhance customer onboarding efficiency while maintaining regulatory compliance

Analyze the end-to-end client verification and onboarding process to identify inefficiencies and recommend improvements. Gather, document, and validate business requirements for verification-related projects and system enhancements. Monitor key performance indicators (KPIs) such as verification turnaround time, approval rates, rejection rates, and backlog volumes. Collaborate with Compliance, Operations, Customer Support, Product, and IT teams to optimize verification processes. Evaluate existing workflows and recommend automation opportunities to improve productivity and reduce manual effort. Prepare detailed reports and dashboards for management using operational data. Conduct root cause analysis on verification delays, customer complaints, and operational issues. Ensure verification procedures align with regulatory requirements, internal policies, and KYC/AML standards. Assist in User Acceptance Testing (UAT) for new verification tools, CRM enhancements, and workflow changes. Translate regional and global regulatory changes (e.g., updated local proof-of-address rules, source-of-wealth limits) into actionable system changes and team processes. Support implementation of new technologies and third-party verification solutions. Identify trends, risks, and process bottlenecks and recommend corrective actions. Provide data-driven insights to improve customer onboarding experience and operational efficiency. Participate in cross-functional projects focused on process optimization and compliance improvements

Requirements & Qualifications

Education: Bachelor’s Degree in Business Administration, Finance, Law, or a related field. Experience: 2+ years of experience as a Business/Operations Analyst. Experience in Forex, FinTech, Banking, Payments, or Financial Services’ verification department is highly preferred. Domain Knowledge: Intimate familiarity with KYC processes (Proof of ID, Proof of Address, Corporate Onboarding, and Source of Wealth verification). Core Competencies: Exceptional attention to detail, strong Excel or Google Sheet capabilities. Soft Skills: Outstanding communication and interpersonal skills, with the ability to easily translate complex compliance mandates into simple operational steps.

Not Specified.  How to Apply

Interested and qualified candidates should send their Applications to: [Email hidden - Login to reveal] using the Job Title as the subject of the email.