PalmPay is a financial service provided by PalmPay Limited, licensed and regulated by the Central Bank of Nigeria (CBN). Deposits are insured by the Nigerian Deposit Insurance Corporation (NDIC). We empower individuals and businesses with payments solutions, high-yield investment opportunities, and easy-to-use tools for financial management. We are a global company with a presence in Nigeria, Ghana, Tanzania, and the United Kingdom.
We are recruiting to fill the position below:
Job Title: Call Verification Officer
Location: Ikeja, Lagos
Employment Type: Contract
Description
The Call Verification Officer will be responsible for conducting outbound verification calls to customers, confirming information provided during onboarding and loan application processes, and ensuring compliance with internal verification standards.
Key ResponsibilitiesConduct outbound calls to verify customer information and documentation
Perform prequalification checks based on defined criteria
Accurately document call outcomes and customer responses
Escalate discrepancies, inconsistencies, or red flags identified during calls
RequirementsMinimum of 0-1 year experience in Customer Service, Customer Relations, Call Centre Operations, Verification, or a related role.
Excellent verbal communication and interpersonal skills.
Basic proficiency in Microsoft Office and other computer applications.
Candidates must reside within Ikeja or its immediate environs, this is a mandatory requirement.
SalaryN100,000 Monthly.
Application Closing Date
25th August, 2026.
How to Apply
Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using “Call Verification Officer” as the subject of the email.
